The present general conditions of use (known as "GCU") are intended to provide a legal framework for the terms and conditions of provision of the site and services by our website and to define the conditions of access and use of the services by the "User".

These GCU are available on the site under the heading "general conditions of use".

The GCU must be accepted by any User wishing to access the site. They constitute the contract between the site and the User. Access to the site by the User signifies his acceptance of these T&Cs. He now agrees to comply with these conditions.

Any registration or use of the site implies acceptance without any reservation or restriction of these GCU by the user. When registering on the site via the Registration Form, each user expressly accepts these GCU by checking the box preceding the following text: "I acknowledge having read and understood the T&Cs and I accept them".

In the event of non-acceptance of the GCU stipulated in this contract, the User must, unfortunately, renounce access to the services offered by the site. reserves the right to unilaterally modify the content of these GCU at any time.

ARTICLE 1: Legal Notice

The legal notices are available by following this link.

ARTICLE 2: Access to the site

The website allows the User free access to the following services:

  1. Consultation of products and their prices.
  2. Product features and details.
  3. Different delivery conditions (deadlines, prices, etc.)

The site is accessible free of charge anywhere to any User with Internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are their responsibility.

The User not registered on the site does not have access to the reserved services. For this, he must register by filling out the form. By agreeing to register for the reserved services, the Member User undertakes to provide sincere and accurate information concerning his marital status and contact details, in particular his email address.

The User is responsible for updating the information provided. He is told that he can modify them by logging into his member area.

To access the services, the User must identify himself using his username and password which will be communicated to him after registration and which are strictly personal. As such, he refrains from any disclosure. Otherwise, he will remain solely responsible for the use that will be made of it.

The User may also request to unsubscribe by going to the dedicated page on his personal space or sending an email to the webmaster using this contact form.

This will be effective within a reasonable time. In the event of non-compliance with the general conditions of sale and/or use, the site will have the option of suspending or even closing a User's account after formal notice sent electronically and remaining Without effect. Any deletion of an account, for whatever reason, results in the pure and simple deletion of all personal information of the User.

Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of Essence Box. In these cases, the User thus accepts not to hold the publisher responsible for any interruption or suspension of service, even without notice. The User has the possibility of contacting the site by e-mail at the publisher's e-mail address provided in ARTICLE 1.

ARTICLE 3: Personal data

The site provides the User with the collection and processing of personal information in respect of privacy in accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms .

The site is declared to the CNIL under the number (indicate the declaration number). Under the Data Protection Act, dated January 6, 1978, the User has the right to access, rectify, delete and oppose his personal data. The User exercises this right: • by e-mail to (indicate the address) • by post (indicate the name and address) If necessary, you can add: • via a contact form; • via his personal space;

ARTICLE 4: Intellectual Property

information concerning intellectual property is available by following this link.

ARTICLE 5: Liability

The sources of the information disseminated on the Essence Box site are deemed reliable but the site does not guarantee that it is free from faults, errors or omissions. The information provided is presented for information and general purposes without contractual value. Despite regular updates, the Essence Box site cannot be held responsible for the modification of the administrative and legal provisions occurring after publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained in this site. If the site includes a member area: The User makes sure to keep his password secret. Any disclosure of the password, in whatever form, is prohibited. He assumes the risks associated with the use of his username and password. The site declines all responsibility. The Essence Box site cannot be held responsible for any viruses that could infect the computer or any computer equipment of the Internet user, following use, access, or download from this site. The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

ARTICLE 6: Hypertext links

Hypertext links may be present on the site. These links may lead outside the site the User is informed that by clicking on these links, he will be able to leave the site The latter has no control over the web pages to which these links lead and cannot, under any circumstances, be responsible for their content.

ARTICLE 7: Cookies

The User is informed that during his visits to the site, a cookie may be automatically installed on his browser software. Cookies are small files temporarily stored on the hard drive of the User's computer by your browser and which are necessary for the use of the site Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a unique, randomly generated and therefore anonymous identifier. Some cookies expire at the end of the User's visit, others remain. The information contained in the cookies is used to improve the site, for example by:

  • Allowing a service to recognize the User's device, so that they do not have to provide the same information repeatedly, for example filling out a form or a survey.
  • Remembering that you, the User, have already given their username and password, so you don't have to do it again on each new page.
  • Monitoring how users use services, making them easier to use and allocating enough power to ensure they are responsive.
  • Analyzing “anonymized” data to help understand how users interact with different aspects of online services and therefore help improve them.

By browsing the site, the User accepts them. Failing acceptance, the User is informed that certain features or pages may be refused or not work. The User may deactivate this cookie via the parameters appearing in his browser software. Possibly in the case of publications authorized by the User.

ARTICLE 8: Publication by the User

The site allows members to publish (Comments under articles). In his publications, the member undertakes to respect the rules of Netiquette (rules of good conduct of the Internet) and the rules of law in force. The site may exercise moderation on the publications and reserves the right to refuse to put them online, without having to justify it to the member. The member remains the owner of all his intellectual property rights. But by publishing a publication on the site, he assigns to the publishing company the non-exclusive and free right to represent, reproduce, adapt, modify, distribute and distribute his publication, directly or through an authorized third party, worldwide, on any medium (digital or physical), for the duration of the intellectual property. In particular, the Member assigns the right to use his publication on the Internet and on mobile telephone networks. The publishing company undertakes to include the member's name near each use of its publication. Any content uploaded by the User is his sole responsibility. The User agrees not to upload content that may harm the interests of third parties. Any legal action brought by an injured third party against the site will be borne by the User. The User's content may be at any time and for any reason deleted or modified by the site, without notice.

ARTICLE 9: Applicable law and competent jurisdiction

French law applies to this contract. In the event of absence of amicable resolution of a dispute arising between the parties, the French courts will have sole jurisdiction to hear it. For any question relating to the application of these T&Cs, you can contact the publisher at the contact details listed in ARTICLE 1.

ARTICLE 10: Return and refund conditions

Whether you made a mistake or simply because you changed your mind, you have a period of fourteen (14) days from receipt of the Products to inform us of your wish to withdraw. To do this, simply let us know by mail to the following address:


ZA du riot des Saules

59554 Tilloy lez Cambrai

Or simply by email. Upon receipt, we will process your request as soon as possible and will refund you upon receipt of the product.

To know: we cannot reimburse products that have become unsaleable, such as: used, opened/started or whose best-before date or DDM has been exceeded.

Return costs are the responsibility of the purchasing customer.

When the fourteen (14) day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day.

ARTICLE 11: Shipments


Chronopost orders, whether Chrono13, Chrono Relai or Chrono Classic are dispatched the same day if orders are placed before 12 noon. The Chrono13 are delivered the next day before 1 p.m., the same applies to the Chrono Relai. For the Chrono Classic, it depends on the delivery address, the conditions are set out when choosing the mode of transport.

World Relay

Mondial Relay orders are placed the same day if orders are placed before 12 noon. Delivery is usually between 2 and 3 days.